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Gaming, beyond trends, let's talk about people

Gaming, beyond trends, let's talk about people

by Andrea Vallarta | January 5, 2024 | Activation and Growth, Our ideas, Innovation, Brand and Communication

Gaming, Beyond Trends, Let's Talk About People By: Fernando Bautista and Eric Silva The video game industry has been growing for several years now. This sector is no longer a niche consumption as it was in its beginnings. A study...
Are we close to talking to something non-human? AI and its ability to understand us

Are we close to talking to something non-human? AI and its ability to understand us

by dev@gerundio.com.mx | December 12, 2023 | Activation and Growth, Our ideas, Innovation, Research and Strategy

Are we close to talking to something non-human? AI and its ability to understand us By: Eric Silva It's clear that the way we relate to each other is complex, even more so the way we use language to communicate. Surely, on more than one occasion,...
Champagne and grapes again, and... Spotify Wrapped

Champagne and grapes again, and... Spotify Wrapped

by Andrea Vallarta | Dec 1, 2023 | Activation and Growth, Our ideas, Branding, Experience, Innovation

Otra vez el champán y las uvas y el… Spotify Wrapped Por: Alan Luna Ya estamos aquí. “Un año más”, diría Mecano y un año más también decimos —con diferentes entonaciones de júbilo o hartazgo— todos los que pasaremos este día viendo una y otra vez a Bad Bunny, a...
Adobe Transforms the Design World with Figma Acquisition

Adobe Transforms the Design World with Figma Acquisition

by Andrea Vallarta | Nov 27, 2023 | Activation and Growth, Our ideas, Branding, Experience, Innovation

Adobe transforma el mundo del diseño con la adquisición de Figma Por: Carlos De Santiago En septiembre del año pasado, el mundo del diseño se estremeció con la noticia de que Adobe había llegado a un acuerdo para adquirir Figma, la plataforma líder en el diseño...
Buen Fin 2023: Smart Sales Strategies

Buen Fin 2023: Smart Sales Strategies

by Andrea Vallarta | Nov 17, 2023 | Activation and Growth, Our ideas, Branding, Experience, Innovation

Buen fin 2023: Estrategias de venta inteligentePor: Andrea Vallarta La esperada 13° edición del Buen Fin, considerado el evento comercial del año, se llevará a cabo del viernes 17 al lunes 20 de noviembre. Este periodo no solo representa una oportunidad para disfrutar...
Happy people, efficient processes, and scalable design tools

Happy people, efficient processes, and scalable design tools

by Andrea Vallarta | Nov 13, 2023 | Activation and Growth, Our ideas, Branding, Experience, Innovation

Personas felices, procesos eficientes y herramientas de diseño escalables Por: Cecilia Rodríguez Del 17 al 20 de octubre de este año, primera edición de la conferencia de DesignOps Latam, una comunidad que ha escalado rápidamente entre los profesionales del diseño y...
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Recent Posts

  • The Dysfunctional Telemedicine Ecosystem: Why Medical Technology Without Design Destroys Patient Trust
  • The World Cup Illusion: Why Sponsoring Massive Tournaments Doesn't Guarantee Long-Term Consumer Preference
  • Does your customer journey end with a purchase? The tactical error that destroys your retention
  • Gamification in loyalty: when it works, when it fails, and why the difference matters
  • Why the cosmetic rainbow destroys customer lifetime value

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

The Hidden Cost of Ignoring Churn

The Hidden Cost of Ignoring Churn In retention analysis, metrics typically tell us how many customers are leaving, but rarely explain the real "why." Many organizations operate under the false premise that churn is a pricing decision that...

Design doesn't end at checkout: Post-purchase as brand evidence

Design doesn't end at checkout: Post-sale as brand evidence In the design of complex systems, there is a critical blind spot: the belief that design is a tool for visual seduction for closing a transaction. For us at...

Why an NPS of 90 can mask fragility in brand loyalty

Why an NPS of 90 Might Be Hiding Fragility in Your Customer Loyalty By Elena Benitez, CEO & Founder of Gerundio. There’s an old tale in marketing departments that says a satisfied customer is a loyal customer. In the...

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