Gerund
  • About us
  • Services
    • Strategic Design and Innovation
    • Brand and Communication
    • Experience and Interaction
  • Projects
  • Deciphering
    • Decoding Loyalty
    • Decoding the Yo-Sphere
    • Decoding Financial Digitalization
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Buen Fin: Consejos y lecciones sobre las empresas y sus consumidores

Buen Fin: Consejos y lecciones sobre las empresas y sus consumidores

by Eric Gerundio | December 3, 2024 | Activation and Growth, Our ideas, Marketing

Buen Fin: Tips and Lessons for Businesses and Consumers By: Eric Silva El Buen Fin has become one of Mexico's most important commercial events. From its inception to the present day, it has been a phenomenon that has driven...
Cómo utilizar el storytelling para potenciar tu estrategia de marketing

Cómo utilizar el storytelling para potenciar tu estrategia de marketing

by Eric Gerundio | July 15, 2024 | Activation and Growth, Our ideas

How to Use Storytelling to Boost Your Marketing Strategy By: Eric Silva People like to hear stories for several intertwined reasons. Firstly, stories evoke emotions and allow us to connect with the characters and their...
Hot sale: contexto y aprendizajes

Hot sale: contexto y aprendizajes

by Eric Gerundio | June 3, 2024 | Activation and Growth, Our ideas

Hot Sale: Context and Learnings By: Eric Silva Many already know what Hot Sale is, and several have even taken advantage of more than one offer. In the most recent edition, held from May 15th to 23rd, over 600 brands, retailers, and marketplaces participated,...
Hablemos del Funnel de Marketing Digital

Hablemos del Funnel de Marketing Digital

by Andrea Vallarta | April 15, 2024 | Activation and Growth, Our ideas

Let's talk about the Digital Marketing Funnel By: Eric Silva Although in some cases a company's growth may seem to depend on unknown or mystical factors, the truth is that most corporate success stories are usually the result of a good...
Poder de los datos en la toma de decisiones estratégicas

Poder de los datos en la toma de decisiones estratégicas

by Andrea Vallarta | April 1, 2024 | Activation and Growth, Our ideas, Research and Strategy

The Power of Data in Strategic Decision-Making By: Andrea Vallarta According to an IBM report, 90% of the world’s data has been created in the last two years. The ability to interpret the constant stream of information flowing through...
De Facebook a Meta, ¿cuáles han sido los modelos de negocio de FB?

De Facebook a Meta, ¿cuáles han sido los modelos de negocio de FB?

by Andrea Vallarta | February 2, 2024 | Activation and Growth, Our ideas, Research and Strategy

From Facebook to Meta: Evolution of Business Models and the Loyalty Ecosystem The transition from Facebook to Meta represents an evolution from an advertising platform to a Loyalty Ecosystem 3.0 based on digital omnipresence. By integrating Instagram,...
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Recent Posts

  • El espejismo de los puntos acumulados: Por qué la lealtad transaccional destruye el margen operativo
  • La trampa de la automatización ciega: Por qué la tecnología sin criterio destruye el valor de marca
  • El ecosistema de la telemedicina disfuncional: Por qué la tecnología médica sin diseño destruye la confianza del paciente
  • The World Cup Illusion: Why Sponsoring Massive Tournaments Doesn't Guarantee Long-Term Consumer Preference
  • Does your customer journey end with a purchase? The tactical error that destroys your retention

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We connect business goals with real human needs to design brands, products, and services that create value and loyalty.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

El espejismo de los puntos acumulados: Por qué la lealtad transaccional destruye el margen operativo

  The Mirage of Accumulated Points: Why Transactional Loyalty Destroys Operating Margin Author: Elena Benitez, CEO of Gerundio. Monitoring the growth in loyalty card issuance or the volume of points redeemed over the last...

La trampa de la automatización ciega: Por qué la tecnología sin criterio destruye el valor de marca

  The Trap of Blind Automation: Why Technology Without Judgment Destroys Brand Value Author: Elena Benitez, CEO of Gerundio. The corporate rush to delegate customer experience to algorithmic systems is generating a...

El ecosistema de la telemedicina disfuncional: Por qué la tecnología médica sin diseño destruye la confianza del paciente

The dysfunctional telemedicine ecosystem: Why medical technology without design destroys patient trust | Gerundio Blog Author: Elena Benitez, CEO of Gerundio. Monitoring the download volume of a new healthcare app usually...

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