Gerund
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    • Decoding Loyalty
    • Decoding the Yo-Sphere
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Principios esenciales de diseño para interfaces intuitivas

Principios esenciales de diseño para interfaces intuitivas

by dev@gerundio.com.mx | September 15, 2025 | Our ideas, Experience and Interaction

Essential Design Principles for Intuitive Interfaces By: Paola Morales Have you ever felt lost while using a new app or navigating a website? That feeling of frustration, of not knowing where to go or what to do, is a symptom of a problem...
Cómo las emociones influyen en las decisiones de las personas

Cómo las emociones influyen en las decisiones de las personas

by dev@gerundio.com.mx | August 20, 2025 | Our ideas, Research and Strategy

How Emotions Influence People's Decisions By Jesica Trejo Most of the decisions we make daily aren't as rational as we believe, and if you have any doubts, just remember the decisions prompted by the last few hours of the Prime Day sale....
Más lápiz, menos prompts: Ahora es el turno de los humanos

Más lápiz, menos prompts: Ahora es el turno de los humanos

by dev@gerundio.com.mx | August 20, 2025 | Our ideas, Innovation, Research and Strategy

More pencil, less prompts: Now it's the humans“ turn ”I painted this bottle; a machine didn't." That was (literally or emotionally) the mood at a recent Brightland event, where the brand invited people to customize their own bottles of oil...
Invisible pero contundente: cuando una “anticampañas” dicen más que una campaña

Invisible pero contundente: cuando una “anticampañas” dicen más que una campaña

by dev@gerundio.com.mx | August 20, 2025 | Our ideas, Innovation

Invisible yet powerful: when an “anti-campaign” says more than a campaign. There are advertising campaigns that speak to you directly. Others that shout at you. And there are others that speak more softly, but somehow force you to turn your head. That's what Checkout.com did: a B2B brand...
Deja de adivinar: valida tu diseño con usuarios reales y mejora tu interfaz

Deja de adivinar: valida tu diseño con usuarios reales y mejora tu interfaz

by dev@gerundio.com.mx | August 8, 2025 | Our ideas, Experience and Interaction

Stop guessing: validate your design with real users and improve your interface. Have you ever wondered why some interfaces, despite looking good, frustrate users? Often, that frustration doesn't come from the visual design, but from a lack...
Rage Marketing: Si te choca, te engancha

Rage Marketing: Si te choca, te engancha

by dev@gerundio.com.mx | July 24, 2025 | Our ideas, Marketing

Rage Marketing: If it shocks you, it hooks you By Gibrán García Count to eight: 1… 2… 3… Are you bored yet? Many media outlets and organizations claim that the average human attention span is only 8 seconds. Are you still here? Did you come back to this...
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Recent Posts

  • The danger of functional invisibility: why brand relevance is not solved by constant presence
  • The trick of speed: how efficiency in CX kills value before creating loyalty
  • Beyond algorithmic personalization: why customer recognition defines real retention
  • Beyond quality product: why efficiency is no longer enough to retain employees
  • The danger of functional invisibility: why brand relevance is not solved by constant presence.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

¿Tu customer journey termina en la compra? El error táctico que destruye tu retención

Why the Cosmetic Rainbow Destroys Customer Lifetime Value By Elena Benitez, CEO & Founder of Gerundio. Treating the customer's journey as a straight line that ends with a thank you for the purchase is the reason why your churn is higher than...

Gamificación en lealtad: cuándo funciona, cuándo falla y por qué importa la diferencia

Why the Cosmetic Rainbow Destroys Customer Lifetime Value By Elena Benitez, CEO & Founder of Gerundio. By Lalo, Head of Strategy & Content at Gerundio. Monitoring artificial activity spikes is often mistaken for success. That metric...

Por qué el arcoíris cosmético destruye el Customer Lifetime Value

Why the Cosmetic Rainbow Destroys Customer Lifetime Value By Elena Benitez, CEO & Founder of Gerundio. The saturation of logos with rainbow colors during the month of June has become one of the biggest sources of cynicism in the...

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