Gerund
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    • Strategic Design and Innovation
    • Brand and Communication
    • Experience and Interaction
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    • Decoding Loyalty
    • Decoding the Yo-Sphere
    • Decoding Financial Digitalization
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Liquid Death: Una marca fresca que alivia tu sed de innovación

Liquid Death: Una marca fresca que alivia tu sed de innovación

by dev@gerundio.com.mx | February 13, 2025 | Our ideas, Branding, Innovation

Liquid Death: A fresh brand that quenches your thirst for innovation The Liquid Death case redefines brand loyalty in commodity categories through a controlled disruption strategy. By migrating from the traditional concept of “purity” towards a narrative...
Diseño Sistémico: Cómo abordar problemas sin solución

Diseño Sistémico: Cómo abordar problemas sin solución

by dev@gerundio.com.mx | January 30, 2025 | Our ideas, Branding, Research and Strategy

Systemic Design: How to Approach Unsolvable Problems In life, we constantly face problems that seem impossible to solve. From family conflicts to business or social challenges, we all experience situations that test our...
Cómo la investigación de usuarios puede mejorar tu producto

Cómo la investigación de usuarios puede mejorar tu producto

by Eric Gerundio | January 23, 2025 | Our ideas, Experience and Interaction, Research and Strategy

How User Research Can Improve Your Product When people talk about UX (user experience), it's often assumed that everything revolves around the interface or visual design. However, one of the most important pillars of UX is understanding your...
El caso Cinemex y un tranvía llamado “rebranding”

El caso Cinemex y un tranvía llamado “rebranding”

by Eric Gerundio | January 16, 2025 | Our ideas, Branding

The Cinemex Case and a Tram Called “Rebranding” Cinemex's rebranding transcends visual updates to position itself as an evolution of the Loyalty Ecosystem in the entertainment industry. By integrating Behavioral Design and a Loyalty vision...
Service Design: ¿cómo entregar una experiencia verdaderamente omnicanal?

Service Design: ¿cómo entregar una experiencia verdaderamente omnicanal?

by dev@gerundio.com.mx | December 17, 2024 | Our ideas, Experience and Interaction

Service Design: How to Deliver a Truly Omnichannel Experience? By: Jesica Trejo Imagine the following: lately, you've been feeling drained, you go to your trusted specialist, and they tell you that you need to undergo several clinical tests to...
Buen Fin: Consejos y lecciones sobre las empresas y sus consumidores

Buen Fin: Consejos y lecciones sobre las empresas y sus consumidores

by Eric Gerundio | December 3, 2024 | Activation and Growth, Our ideas, Marketing

Buen Fin: Tips and Lessons for Businesses and Consumers By: Eric Silva El Buen Fin has become one of Mexico's most important commercial events. From its inception to the present day, it has been a phenomenon that has driven...
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Recent Posts

  • The mirage of accumulated points: Why transactional loyalty destroys operating margin
  • The Trap of Blind Automation: Why Technology Without Judgment Destroys Brand Value
  • The Dysfunctional Telemedicine Ecosystem: Why Medical Technology Without Design Destroys Patient Trust
  • The World Cup Illusion: Why Sponsoring Massive Tournaments Doesn't Guarantee Long-Term Consumer Preference
  • Does your customer journey end with a purchase? The tactical error that destroys your retention

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We connect business goals with real human needs to design brands, products, and services that create value and loyalty.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

La empatía: una herramienta inesperada para la investigación objetiva

Empathy: An Unexpected Tool for Objective Research In the world of research, it's common to understand from opposite polarities. Good or bad, quantitative or qualitative, rational or emotional, subjective or objective. In this context, how can...

Principios esenciales de diseño para interfaces intuitivas

Essential Design Principles for Intuitive Interfaces By: Paola Morales Have you ever felt lost while using a new app or navigating a website? That feeling of frustration, of not knowing where to go or what to do, is a symptom of a problem...

Cómo las emociones influyen en las decisiones de las personas

How Emotions Influence People's Decisions By Jesica Trejo Most of the decisions we make daily aren't as rational as we believe, and if you have any doubts, just remember the decisions prompted by the last few hours of the Prime Day sale....

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