Gerund
  • About us
  • Services
    • Strategic Design and Innovation
    • Brand and Communication
    • Experience and Interaction
  • Projects
  • Deciphering
    • Decoding Loyalty
    • Decoding the Yo-Sphere
    • Decoding Financial Digitalization
  • Our ideas
  • Contact
  • ENG
  • ESP
Invisible pero contundente: cuando una “anticampañas” dicen más que una campaña

Invisible pero contundente: cuando una “anticampañas” dicen más que una campaña

by dev@gerundio.com.mx | August 20, 2025 | Our ideas, Innovation

Invisible yet powerful: when an “anti-campaign” says more than a campaign. There are advertising campaigns that speak to you directly. Others that shout at you. And there are others that speak more softly, but somehow force you to turn your head. That's what Checkout.com did: a B2B brand...
Deja de adivinar: valida tu diseño con usuarios reales y mejora tu interfaz

Deja de adivinar: valida tu diseño con usuarios reales y mejora tu interfaz

by dev@gerundio.com.mx | August 8, 2025 | Our ideas, Experience and Interaction

Stop guessing: validate your design with real users and improve your interface. Have you ever wondered why some interfaces, despite looking good, frustrate users? Often, that frustration doesn't come from the visual design, but from a lack...
Rage Marketing: Si te choca, te engancha

Rage Marketing: Si te choca, te engancha

by dev@gerundio.com.mx | July 24, 2025 | Our ideas, Marketing

Rage Marketing: If it shocks you, it hooks you By Gibrán García Count to eight: 1… 2… 3… Are you bored yet? Many media outlets and organizations claim that the average human attention span is only 8 seconds. Are you still here? Did you come back to this...
Max otra vez es HBO Max: Cuando la marca y el negocio no tienen los mismos objetivos

Max otra vez es HBO Max: Cuando la marca y el negocio no tienen los mismos objetivos

by dev@gerundio.com.mx | July 15, 2025 | Our ideas, Innovation

Max is HBO Max again: When the brand and the business don't have the same objectives “Don't pretend, you never stopped calling us HBO Max.” This is how Warner Bros. Discovery's email announcing that the streaming service would once again use its...
Config 2025: Cuando la tecnología se humaniza el diseño recupera su alma

Config 2025: Cuando la tecnología se humaniza el diseño recupera su alma

by dev@gerundio.com.mx | June 9, 2025 | Our ideas, Innovation

Config 2025: When Technology Becomes Human, Design Regains Its Soul. Design, by its very nature, has always been a deeply human practice. From the first stroke of a logo to the digital interfaces we now inhabit daily, designing has been...
Ventajas y riesgos de las herramientas de la IA en UX

Ventajas y riesgos de las herramientas de la IA en UX

by dev@gerundio.com.mx | May 27, 2025 | Our ideas, Experience and Interaction

Advantages and Risks of AI Tools in UX In the last decade, user experience (UX) design has evolved at a rapid pace, and artificial intelligence (AI) is no exception… it has gone from being a trend to a key tool in….
« Older Entries
Next Entries »

Recent Posts

  • The Zero-Friction Trap: Why Being Convenient Only Keeps You in the Game, Not in Preference
  • Why operational inconsistency destroys brand value before you even notice
  • The mirage of accumulated points: Why transactional loyalty destroys operating margin
  • The Trap of Blind Automation: Why Technology Without Judgment Destroys Brand Value
  • The Dysfunctional Telemedicine Ecosystem: Why Medical Technology Without Design Destroys Patient Trust

Recent Comments

No comments to show.

Drive your business forward

We connect business goals with real human needs to design brands, products, and services that create value and loyalty.

Contact us
Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

Lealtad emocional vs transaccional

Why are your rewards killing emotional loyalty? The risk of transaction over connection There's a recurring phenomenon in loyalty strategies in Mexico: companies that buy their users' attention, but never their preference. They...

Del dato al «Sensemaking»: Por qué tus KPIs de lealtad te están mintiendo

From Data to "Sensemaking": Why Your Loyalty KPIs Are Lying to You In the world of User Research, we know that a number without context is a dangerous hallucination. In Mexican organizations, it's common to see dashboards shining with metrics...

La trampa del engagement: Por qué la atención no es lealtad

The Engagement Trap: Why Customer Attention Isn't Loyalty Author: Elena Benitez, CEO & Founder of Gerundio. In the earnings calls of most companies in Mexico, customer engagement is often presented as the indicator of...

Av. Constituyentes 143, San Miguel Chapultepec II Secc, Miguel Hidalgo, 11850 Mexico City, CDMX

Privacy Notice