Gerund
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    • Strategic Design and Innovation
    • Brand and Communication
    • Experience and Interaction
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    • Decoding Loyalty
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De Facebook a Meta, ¿cuáles han sido los modelos de negocio de FB?

De Facebook a Meta, ¿cuáles han sido los modelos de negocio de FB?

by Andrea Vallarta | February 2, 2024 | Activation and Growth, Our ideas, Research and Strategy

From Facebook to Meta: Evolution of Business Models and the Loyalty Ecosystem The transition from Facebook to Meta represents an evolution from an advertising platform to a Loyalty Ecosystem 3.0 based on digital omnipresence. By integrating Instagram,...
¿La investigación con usuarios puede impulsar tu estrategia de negocio?

¿La investigación con usuarios puede impulsar tu estrategia de negocio?

by Andrea Vallarta | January 26, 2024 | Our ideas, Innovation, Research and Strategy

Can User Research Power Your Business Strategy? By: Elena Benitez 2,500 years ago, Heraclitus said that the only constant in the world is change, and many contemporary experts would agree that in business, this phrase is...
No es tu Community Manager, es tu estrategia de marca

No es tu Community Manager, es tu estrategia de marca

by Andrea Vallarta | January 20, 2024 | Our ideas, Branding, Innovation, Marketing

It's not your Community Manager, it's your brand strategy By: Eduardo Gutiérrez Almost two decades ago, Tim O’Reilly, founder of O’Reilly Media, introduced the concept of «Internet 2.0,» which marked a revolution in how we perceived and understood...
TEMU, lo bueno y lo malo

TEMU, lo bueno y lo malo

by Andrea Vallarta | January 12, 2024 | Our ideas, Experience and Interaction, Innovation

TEMU, the good and the bad. By: Melisa Agúndez The constant appearance of ads for the now popular TEMU on the internet has captured the attention of users worldwide. Originally from China, this platform has emerged rapidly, challenging the big...
Gaming, más allá de las tendencias, hablemos de personas

Gaming, más allá de las tendencias, hablemos de personas

by Andrea Vallarta | January 5, 2024 | Activation and Growth, Our ideas, Innovation, Brand and Communication

Gaming, Beyond Trends, Let's Talk About People By: Fernando Bautista and Eric Silva The video game industry has been growing for several years now. This sector is no longer a niche consumption as it was in its beginnings. A study...
Explorando el cambio cultural a través de las búsquedas digitales

Explorando el cambio cultural a través de las búsquedas digitales

by Andrea Vallarta | December 15, 2023 | Activation and Growth, Our ideas, Research and Strategy, Brand and Communication

Exploring Cultural Change Through Digital Searches By: Andrea Vallarta In the constant flow of digital time, web searches offer a unique window into observing transformations in preferences and concerns of...
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Recent Posts

  • The danger of functional invisibility: why brand relevance is not solved by constant presence
  • The trick of speed: how efficiency in CX kills value before creating loyalty
  • Beyond algorithmic personalization: why customer recognition defines real retention
  • Beyond quality product: why efficiency is no longer enough to retain employees
  • The danger of functional invisibility: why brand relevance is not solved by constant presence.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

Del dicho al hecho hay un gran trecho: Diferencias clave entre lo que los usuarios dicen y hacen

From saying to doing, there's a long way: Key differences between what users say and do “If I had asked people what they wanted, they would have told me faster horses.” This quote, falsely attributed to Henry Ford, has been used to...

El diseño iterativo: jugando el juego infinito de las marcas

Iterative Design: Playing the Infinite Brand Game A few days ago, while listening to Juan Manuel Garrido on the Aprender de Grandes podcast, a phrase made me reflect: “design is any act with intention in the world.” This idea led me to think about how...

Liquid Death: Una marca fresca que alivia tu sed de innovación

Liquid Death: A cool brand that quenches your thirst for innovation. The Liquid Death case redefines Brand Loyalty in commodity categories through a controlled disruption strategy. By migrating from the traditional concept of "purity" towards a narrative of Loyalty...

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