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Can user research drive your business strategy?

Can user research drive your business strategy?

by Andrea Vallarta | January 26, 2024 | Our ideas, Innovation, Research and Strategy

Can User Research Power Your Business Strategy? By: Elena Benitez 2,500 years ago, Heraclitus said that the only constant in the world is change, and many contemporary experts would agree that in business, this phrase is...
Exploring Cultural Change Through Digital Searches

Exploring Cultural Change Through Digital Searches

by Andrea Vallarta | December 15, 2023 | Activation and Growth, Our ideas, Research and Strategy, Brand and Communication

Exploring Cultural Change Through Digital Searches By: Andrea Vallarta In the constant flow of digital time, web searches offer a unique window into observing transformations in preferences and concerns of...
Are we close to talking to something non-human? AI and its ability to understand us

Are we close to talking to something non-human? AI and its ability to understand us

by dev@gerundio.com.mx | December 12, 2023 | Activation and Growth, Our ideas, Innovation, Research and Strategy

Are we close to talking to something non-human? AI and its ability to understand us By: Eric Silva It's clear that the way we relate to each other is complex, even more so the way we use language to communicate. Surely, on more than one occasion,...
Connecting Authentically with Your Users Through Active Listening

Connecting Authentically with Your Users Through Active Listening

by Rolando Gerundio | October 27, 2023 | Our ideas, Experience and Interaction, Innovation, Research and Strategy

Authentically Connecting with Your Users Through Active Listening Within the world of strategic design, UX Research plays a fundamental role. It's not just a phase in the process, but a common thread that connects agencies with the...
Governance, collaborative work, and AI to transform dynamics in innovation teams.

Governance, collaborative work, and AI to transform dynamics in innovation teams.

by Rolando Gerundio | Oct 20, 2023 | Our ideas, Experience, Experience and Interaction, Innovation, Research and Strategy

Control, trabajo colaborativo e IA para transformar la dinámica en equipos de innovación. El evento Adobe MAX 2023 fue un verdadero espectáculo para todos los apasionados de la creatividad y la tecnología. Entre las múltiples novedades y enfoques, destacan tres...
Gamification: Transforming User Experience Through Play

Gamification: Transforming User Experience Through Play

by Melisa Agundez | Oct 17, 2023 | Our ideas, Experience, Experience and Interaction, Innovation, Research and Strategy

Gamificación: Transformando la experiencia de usuario a través del juego Imagina que tu producto digital se sienta como un juego para tus usuarios. Eso es exactamente lo que las estrategias de gamificación ofrecen. Por: Melisa Agúndez La gamificación ha emergido como...
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Recent Posts

  • The Dysfunctional Telemedicine Ecosystem: Why Medical Technology Without Design Destroys Patient Trust
  • The World Cup Illusion: Why Sponsoring Massive Tournaments Doesn't Guarantee Long-Term Consumer Preference
  • Does your customer journey end with a purchase? The tactical error that destroys your retention
  • Gamification in loyalty: when it works, when it fails, and why the difference matters
  • Why the cosmetic rainbow destroys customer lifetime value

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We connect business goals with real human needs to design brands, products, and services that create value and loyalty.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

Brand Differentiation: The Art of Being Memorable

Brand Differentiation: The Art of Being Memorable   By now, we all know the old story that Apple doesn't sell phones, it sells status. That Nike doesn't sell sneakers, it sells motivation. That Coca-Cola doesn't sell soda, it sells moments and happiness. And, by...

Empathy: An Unexpected Tool for Objective Research

Empathy: An Unexpected Tool for Objective Research In the world of research, it's common to understand from opposite polarities. Good or bad, quantitative or qualitative, rational or emotional, subjective or objective. In this context, how can...

Essential Design Principles for Intuitive Interfaces

Essential Design Principles for Intuitive Interfaces By: Paola Morales Have you ever felt lost while using a new app or navigating a website? That feeling of frustration, of not knowing where to go or what to do, is a symptom of a problem...

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