Gerund
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    • Decoding Loyalty
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How to bring a loyalty program to life that takes Mexicans to the skies?

How to bring a loyalty program to life that takes Mexicans to the skies?

by Paola Morales | January 16, 2025 | Experience and Interaction, Research and Strategy, Brand and Communication, Projects

Gerund + Doters How to bring to life a loyalty program that gets Mexicans to fly? Building the brand of a new loyalty program comprehensively Services Strategic Design and Innovation Brand and Communication Experience and Interaction Challenge Doters is a...
Service Design: ¿cómo entregar una experiencia verdaderamente omnicanal?

Service Design: ¿cómo entregar una experiencia verdaderamente omnicanal?

by dev@gerundio.com.mx | December 17, 2024 | Our ideas, Experience and Interaction

Service Design: How to Deliver a Truly Omnichannel Experience? By: Jesica Trejo Imagine the following: lately, you've been feeling drained, you go to your trusted specialist, and they tell you that you need to undergo several clinical tests to...
Design Systems: La clave para un diseño digital coherente y eficiente

Design Systems: La clave para un diseño digital coherente y eficiente

by dev@gerundio.com.mx | September 24, 2024 | Our ideas, Branding, Experience and Interaction

Design Systems: The Key to Coherent and Efficient Digital Design You've surely heard a lot about Design Systems. This concept is increasingly used in the jargon of innovation agencies, design studios, and brand consultancies,...
La importancia de los mapas de calor en el diseño

La importancia de los mapas de calor en el diseño

by Eric Gerundio | June 10, 2024 | Our ideas, Experience and Interaction

The Importance of Heatmaps in Design By: Paola Morales In the field of user experience, it is essential to base our decisions on concrete data rather than assumptions. Assumptions can lead to erroneous conclusions about how users...
¿Qué son los análisis heurísticos?

¿Qué son los análisis heurísticos?

by Andrea Vallarta | May 13, 2024 | Our ideas, Experience and Interaction, Research and Strategy

What are heuristic analyses? By: Paola Morales Have you ever wondered if your digital product complies with design principles? Jacob Nielsen, co-founder of Nielsen Norman Group, a leading user experience consultancy, posed this very...
Accesibilidad a las plataformas

Accesibilidad a las plataformas

by Andrea Vallarta | April 8, 2024 | Our ideas, Experience and Interaction

Accessibility to Platforms By: Lizbet Tirado In today's world, where digital technology plays a fundamental role in the daily lives of millions of people, accessibility to digital platforms has become a crucial aspect of...
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Recent Posts

  • Por qué la inconsistencia operativa destruye el valor de marca antes de que lo noten
  • The mirage of accumulated points: Why transactional loyalty destroys operating margin
  • The Trap of Blind Automation: Why Technology Without Judgment Destroys Brand Value
  • El ecosistema de la telemedicina disfuncional: Por qué la tecnología médica sin diseño destruye la confianza del paciente
  • La ilusión del mundial de fútbol: Por qué patrocinar torneos masivos no asegura la preferencia del consumidor a largo plazo

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

El ecosistema de la telemedicina disfuncional: Por qué la tecnología médica sin diseño destruye la confianza del paciente

The dysfunctional telemedicine ecosystem: Why medical technology without design destroys patient trust | Gerundio Blog Author: Elena Benitez, CEO of Gerundio. Monitoring the download volume of a new healthcare app usually...

La ilusión del mundial de fútbol: Por qué patrocinar torneos masivos no asegura la preferencia del consumidor a largo plazo

The World Cup Illusion: Why Sponsoring Massive Tournaments Doesn't Guarantee Long-Term Consumer Preference Author: Elena Benitez, CEO & Founder of Gerundio. Monitoring the immediate increase in sales of beer, snacks, or screens...

¿Tu customer journey termina en la compra? El error táctico que destruye tu retención

Why the Cosmetic Rainbow Destroys Customer Lifetime Value By Elena Benitez, CEO & Founder of Gerundio. Treating the customer's journey as a straight line that ends with a thank you for the purchase is the reason why your churn is higher than...

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