Gerund
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    • Experience and Interaction
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    • Decoding Loyalty
    • Decoding the Yo-Sphere
    • Decoding Financial Digitalization
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Una creatividad para todas y todos

Una creatividad para todas y todos

by Eduardo Gutierrez | Oct 17, 2022 | Our ideas, Innovation

A creativity for everyone It is common to think that creativity is a skill reserved only for those rebels and insurgents who do not conform to the established, or for the fortunate ones born with exceptional talent, but the reality is that all...
Hablemos de Business to Person (B2P)

Hablemos de Business to Person (B2P)

by Eduardo Gutierrez | October 10, 2022 | Our ideas, Business and Strategic Design

Let's talk about Business to Person (B2P). The separation that has been made until now between Business to Consumer (B2C) and Business to Business (B2B) has expired. This configuration creates a significant distance with those involved in the experience, and...
¿Qué es y cómo se hace un customer journey?

¿Qué es y cómo se hace un customer journey?

by Eduardo Gutierrez | Apr 1, 2022 | Our ideas, Experience

What is a customer journey and how is it made? By the Gerundio team Do you know how, when, and where your customers interact most with your brand? Do you have any idea what kind of emotions they feel during all these interactions? Don't miss this article and...
5 claves para detectar insights en tus audiencias

5 claves para detectar insights en tus audiencias

by Eduardo Gutierrez | Mar 23, 2022 | Our ideas, Experience

5 keys to detecting insights in your audiences Regardless of your business type or the industry you are in, it is essential that you know your customers and users deeply. Don't miss the 5 keys we prepared for you and learn how to detect...
¿Cómo es una experiencia de marca positiva?

¿Cómo es una experiencia de marca positiva?

by Eduardo Gutierrez | Mar 7, 2022 | Our ideas, Experience

What does a positive brand experience look like? We've all had different experiences with the brands we use in our daily lives, but have you ever wondered what makes some leave us more satisfied than others? Don't miss this article to find out what it's like...
Cómo construir y mejorar tu experiencia de marca

Cómo construir y mejorar tu experiencia de marca

by Eduardo Gutierrez | Feb 17, 2022 | Our ideas, Experience

How to build and improve your brand experience Designing a consistent brand experience for your customers or users and taking care of all the interactions you have with them is extremely important. Don't miss this post and learn how to build and improve a...
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Recent Posts

  • The danger of functional invisibility: why brand relevance is not solved by constant presence.
  • The risk of habit: Why the user's routine does not equate to brand preference
  • Beyond algorithmic personalization: why customer recognition defines real retention.
  • The trick of speed: how efficiency in CX kills value before creating loyalty
  • The myth of quality: why having a good product no longer buys you anyone’s loyalty

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

¿Cómo acceden a la educación en México?

How Mexicans Access Education By: Alan Luna The behavior of Mexican consumers in the educational sphere has undergone significant changes in recent years, driven by digitalization, globalization, and events such as the pandemic of...

El innovador toque de Spotify que revoluciona el streaming

Spotify's Innovative Touch Revolutionizing Streaming By: Ivonne Guzmán It's becoming increasingly common to encounter the implementation of artificial intelligence across the different digital platforms we use in our daily lives, from social media...

Rompiendo los esquemas: tácticas de marketing inusuales para destacar en el mercado

Breaking the Mold: Unusual Marketing Tactics to Stand Out in the Market By: Alan Luna In a world where competition is fierce and consumer attention is increasingly fleeting, companies need to be creative to stand out. Tactics of...

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