Gerund
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    • Decoding Loyalty
    • Decoding the Yo-Sphere
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Libros para diseñar (jugar) mejor

Libros para diseñar (jugar) mejor

by Andrea Vallarta | April 29, 2024 | Our ideas, Branding, Innovation

Books for better designing (playing) By: Cecilia Rodríguez Last weekend I went on a guided experience at a museum. Before starting, the guide asked us a question: What is your relationship with creativity? Many immediately responded that they had none...
Desafiando los estereotipos creativos: un plan de entrenamiento para todos

Desafiando los estereotipos creativos: un plan de entrenamiento para todos

by Andrea Vallarta | April 22, 2024 | Our ideas, Innovation

Challenging Creative Stereotypes: A Training Plan for Everyone By Elena Benitez Ever since I was studying Design, I've faced the conventional perception of what it means to be creative. The image of the red-haired advertiser, defying the...
Hablemos del Funnel de Marketing Digital

Hablemos del Funnel de Marketing Digital

by Andrea Vallarta | April 15, 2024 | Activation and Growth, Our ideas

Let's talk about the Digital Marketing Funnel By: Eric Silva Although in some cases a company's growth may seem to depend on unknown or mystical factors, the truth is that most corporate success stories are usually the result of a good...
Accesibilidad a las plataformas

Accesibilidad a las plataformas

by Andrea Vallarta | April 8, 2024 | Our ideas, Experience and Interaction

Accessibility to Platforms By: Lizbet Tirado In today's world, where digital technology plays a fundamental role in the daily lives of millions of people, accessibility to digital platforms has become a crucial aspect of...
Poder de los datos en la toma de decisiones estratégicas

Poder de los datos en la toma de decisiones estratégicas

by Andrea Vallarta | April 1, 2024 | Activation and Growth, Our ideas, Research and Strategy

The Power of Data in Strategic Decision-Making By: Andrea Vallarta According to an IBM report, 90% of the world’s data has been created in the last two years. The ability to interpret the constant stream of information flowing through...
Modo oscuro: El lado oscuro del UX

Modo oscuro: El lado oscuro del UX

by Andrea Vallarta | March 22, 2024 | Our ideas, Experience and Interaction

Dark Mode: The Dark Side of UX By: Melisa Agúndez Today, it's impossible to imagine a reality without the use of digital devices. They are tools that make our lives easier and we use them in the various areas where we develop, both in...
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Recent Posts

  • The danger of functional invisibility: why brand relevance is not solved by constant presence
  • The trick of speed: how efficiency in CX kills value before creating loyalty
  • Beyond algorithmic personalization: why customer recognition defines real retention
  • Beyond quality product: why efficiency is no longer enough to retain employees
  • The danger of functional invisibility: why brand relevance is not solved by constant presence.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Our ideas

Chatbots y asistentes virtuales: ¿aliados o barreras en la experiencia del usuario?

Chatbots and virtual assistants: allies or barriers in the user experience? We live in an era where communication and customer service have been radically transformed. Every time we go to a website to resolve a doubt or...

Los arquetipos actitudinales: una alternativa estratégica a las “user personas”

Attitudinal Archetypes: A Strategic Alternative to “User Personas” We've all heard of user profiles as a tool to foster empathy when designing products, services, or experiences. But, does empathy alone truly...

El poder del storytelling en la construcción de marcas: narrar para conectar

The power of storytelling in brand building: narrating to connect Once upon a time, a brand wanted to be more than just a product. It wanted to be remembered, loved, and shared. So, it decided to tell stories. And thus, almost without realizing it, it built a...

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