Gerund
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    • Strategic Design and Innovation
    • Brand and Communication
    • Experience and Interaction
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    • Decoding Loyalty
    • Decoding the Yo-Sphere
    • Decoding Financial Digitalization
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Transforming the user experience with UX/UI innovation

Transforming the user experience with UX/UI innovation

by Rolando Gerundio | Oct 6, 2023 | Blog, Experience and Interaction, Innovation, Research and Strategy

Transformando la experiencia del usuario con innovación UX/UI ¿Cómo puede la inteligencia artificial (IA) y la tecnología del metaverso impulsar avances significativos para resolver las necesidades de los usuarios? En el décimo aniversario de Conect, Mark Zuckerberg,...
Decoding Physical and Emotional Well-being Platforms

Decoding Physical and Emotional Well-being Platforms

by dev@gerundio.com.mx | Aug 25, 2023 | Deciphering, Thought

Descifrando las plataformas de bienestar físico y emocional   Existe una proliferación de plataformas que buscan acercar el wellness a las personas, sin importar la hora o el lugar en el que se encuentren. En Gerundio analizamos y entendimos algunas tendencias...
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Recent Posts

  • Gamification in loyalty: when it works, when it fails, and why the difference matters
  • Why the cosmetic rainbow destroys customer lifetime value
  • What Loyalty Leaders Know (and You Don't)
  • Is your points program only accumulating balances? 
  • Is your organizational chart breaking loyalty? The failure of siloed experience

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We connect business goals with real human needs to design brands, products, and services that create value and loyalty.

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Gerund

It is a strategic design agency that helps organizations grow by understanding, designing, and activating better relationships between people and businesses.

  • About the gerund
  • SERVICES
  • PROJECTS
  • Studies
  • Blog
  • CONTACT

About the gerund

  • PROJECTS
  • CONTACT

Services

  • Strategic Design and Innovation
  • Brand and Communication
  • Experience and Interaction

Studies

  • Decoding Loyalty
  • Decoding the Yo-Sphere
  • Decoding Financial Digitalization

Blog

Is your points program only accumulating balances? 

Is your rewards program just accumulating balances? Author: Elena Benitez, CEO & Founder of Gerundio. That old story that loyalty is built simply by accumulating points or distributing coupons is what today has hundreds of brands trapped in a...

Is your organizational chart breaking loyalty? The failure of siloed experience

Is your organizational chart breaking loyalty? The failure of siloed experience. Author: Elena Benitez, CEO & Founder of Gerundio. Operational fragmentation is the silent poison of retention. While the Marketing team celebrates an acquisition spike,...

Emotional Loyalty vs. Transactional Loyalty

Why are your rewards killing emotional loyalty? The risk of transaction over connection There's a recurring phenomenon in loyalty strategies in Mexico: companies that buy their users' attention, but never their preference. They...

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